Answering frequent question for customers about us and our product
Q1. What is the different and most important point from other supplier?
A: Production capacity 180000m2/month What's more 210mm can be produced by us ,other suppliers can not do this size.75/90/120/150/180mm always be in stock.
Q2.What is your MOQ,Can we order mixing different sizes?
A: Sure, normally the MOQ of each size is 1×20ft container but for your testing quality we can accept small/sample order for different sizes .
Q3. Can we print logo or other mark on the product?
A: Yes,please send your design to us.
Q4. How can you guarantee our business in safe?
A: You can use the Alibaba Trade Assurance for your payment and we can sign business contract for your safety.
Q5. Do you have after sale service?
A: Yes,After sale service 24h×7.
Q6. What are the advantages of your board?
A: Outstanding light weight,heat insulation,waterproof,fireproof,sound insulation,fast construction.
Q7. Is the board fire resistant?
A: Yes, fire resistant , in the heat of 1000℃.actually it is noncombustible Class A1.
Q8. Do you have any certificate to help us get government's approval?
A: CE certificate and China testing report and our laboratory's testing data etc. by ourselves as your supporting document. Because building standards are different in different countries, most of our customers buy the boards for testing and get approval by themselves.
Q9. If we need samples for customer approval, will it be possible?
A: Of course we can.
Q10.How to guarantee the quality?
A: Laboratory,integral testing process from raw materials to finished product till loading containers will be done by our factory.